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Innovation Decoded

Klaviyo email for e-commerce brands

Customers buy once. Let's make them come back.

We write, design and run your Klaviyo email, then wire it into the rest of your business. Two owners, zero account managers, and nobody reading from a script.

  • ✦ Free audit
  • ✦ A quote built for your store
  • ✦ You approve every email
  • Welcome
  • Abandoned cart
  • Browse abandonment
  • Post-purchase
  • Win-back
  • Back in stock
  • Campaigns
  • Segments
  • Shopify

Sound familiar?

Customers buy once and disappear.

You paid to win them. Then nothing brings them back.

Your emails go out when someone remembers.

A campaign here, a sale there, then silence for six weeks.

Your flows were set up once and forgotten.

Nobody has looked at them since. Some may not even be running.

Your tools don't talk to each other.

Your store, Klaviyo and spreadsheets each tell a different story.

Six flows that work while you sleep

Set them up properly once, and they keep working every day. Then campaigns do the rest.

01

Welcome

Turn a new subscriber into a first order.

02

Abandoned cart

Bring back shoppers who almost bought.

03

Browse abandonment

Follow up on what caught their eye.

04

Post-purchase

Thank them, help them, and set up the next order.

05

Win-back

Reach customers who've gone quiet.

06

Back in stock

Tell people when the thing they wanted returns.

How it goes

  1. 1

    Audit.

    We look through your Klaviyo account and store, and show you what's missing.

  2. 2

    Plan.

    We recommend what's worth doing first, and tell you what isn't worth doing.

  3. 3

    Build.

    We write, design and set it up. You approve everything before it goes out.

  4. 4

    Run and improve.

    We send, test, report on what happened, and fix what needs fixing.

Why us?

Email and systems, under one roof.

We write and design the emails, and we can connect your store, Klaviyo and CRM ourselves.

You deal with the owners.

One of us runs the technical side and the other runs the creative. There's no account manager in the middle.

Your own client portal.

Review work, approve it, see what's scheduled and find your invoices in one place, not scattered across chat threads.

A quote that fits.

We look at your store before we price anything, so you pay for what you need and nothing you don't.

Where most brands start

Every store is different, so we look at yours first and quote after the free audit.

Essential

For stores ready to start using email properly.

  • Welcome and abandoned cart flows
  • 2 email campaigns a month
  • Monthly results report
  • 1 revision round per item

Growth

For stores ready to make email a steady part of their sales.

  • A full set of core Klaviyo flows
  • 4 email campaigns a month
  • 1 new or improved flow a month
  • A/B testing
  • Monthly report and check-in
  • 2 revision rounds per item

Automation

For brands ready to connect email to the rest of the business.

  • Everything in Growth
  • Store, CRM and tool integration
  • Workflow automation build
  • Monitoring and fixes
  • Monthly report and strategy session
Book your free audit →

Oh, and we do more than email

Email works best when the systems behind it work too.

Email Marketing

Klaviyo email and automated flows that bring customers back to buy again.

Websites and Stores

Shopify stores and business websites, built by the same team that runs your email.

AI Automation

Hand the repetitive work to systems that do it reliably, so your people can do the work that needs a person.

Digital Systems and Integration

Connect your store, email and business tools so customer data stays accurate everywhere.

Digital Marketing

Consistent marketing across the channels your customers actually use.

Stuff people ask

What's in the free audit?

We review your Klaviyo account and store, then show you what's working, what's missing and what we'd do first. There's no obligation and no hard sell.

Do I need Klaviyo?

It's what we work in. If you're on something else, we'll tell you honestly whether moving is worth it.

Can you guarantee results?

No, and be careful of anyone who does. Results depend on your products, list and traffic. We'll show you exactly what we did and what it produced.

Do you write and design the emails?

Yes. Every email is planned, written and designed for your brand, and you approve it before it's sent.

Do you build websites?

Yes. We build Shopify stores and business websites, quoted per project, with monthly care plans if you want us to look after them. You own your store and your domain.

Do you work outside South Africa?

Yes. We work with brands in South Africa, the UK, the US, Australia and other English-speaking markets.

How much does it cost?

It depends on your store, your list and what you need. We quote after the free audit, and your quote lists exactly what's included, so there are no surprises.

How long is the contract?

Three months minimum, then 30 days' notice. That gives the work time to show results, without tying you in for years.

What happens if I leave?

You keep your accounts, your data and the work you've paid for.

What happens to my data?

Your information is yours. We only use it to deliver your service. Our Privacy Policy has the details.

Let's see what your email is missing.

We'll poke around your Klaviyo account and store, then tell you honestly what we'd change. No pitch deck, promise.

Get a Free Audit →